PRIVACY POLICY
At Charley J Cox, your privacy is important to us.
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This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, place a pre-order, or contact us.
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1. What We Collect
We may collect the following personal information:
- Your name
- Email address
- Postal address
- Phone number
- Company name (if provided)
- Payment details (processed securely via third-party providers like Stripe, PayPal, or similar)
- Any information you voluntarily submit (e.g. messages, feedback)
- We may also collect non-identifiable data through cookies (e.g. site analytics).
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2. How We Collect It
We collect personal information when you:
- Place a pre-order
- Subscribe to our mailing list
- Contact us via forms or email
- Provide information during checkout
- Interact with our website (via cookies or analytics tools)
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3. Why We Collect It
We collect your information to:
- Process and fulfil orders
- Send you order updates
- Provide customer support
- Communicate about product launches or news (if you've opted in)
- Improve our website and customer experience
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4. How We Store and Protect It
We take reasonable steps to store your personal information securely and protect it from misuse, loss, unauthorised access, modification, or disclosure.
Information is stored using trusted platforms that comply with security and privacy standards.
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5. Who We Share It With
We will only share your personal information when necessary to:
- Process payments (via secure third-party processors)
- Deliver your order (e.g. shipping or postal services)
- Comply with legal obligations
We do not sell or rent your personal information to anyone.
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6. Accessing or Updating Your Information
You may request access to the personal information we hold about you, or ask us to correct or delete it. To do so, please contact us at: hello@charleyjcox.com.au
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7. Cookies and Analytics
Our website may use cookies or tracking tools to analyse site traffic and improve functionality. You can adjust your browser settings to decline cookies if you prefer.
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8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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9. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact:
Charley J Cox
Email: hello@charleyjcox.com.au
Website: www.charleyjcox.com.au
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Last updated: 03/08/2025